Home / Rayz Support
Welcome to the Rayz support center! Below you will find a list of the most commonly asked questions we receive about our products. If you can't find the answer to your question here, please contact us at support@rayzaudio.com.

What makes Rayz Earphones special?

Rayz headphones are the first of its kind - they have cutting-edge smart features that solve everyday pain points to deliver the iPhone's perfect "App-cessory".

Lightning Port: The headset market is very quickly moving to an all-digital world - be it wired or wireless. Digital headsets require power. However, Rayz Earphones smart use the Lightning port to use a very small amount of power instead of an internal battery. Rayz Earphones are always ready - no charging required!

Next Gen Apple Eco-System Technology: Rayz products were the first products to bring the Apple 2nd gen Lightning technology. This technology supports a wealth of smart features (listed below) and power saving benefits.

What are the Key Features of Rayz Smart earphones?

What does the Rayz App do?

Can I make phone calls with the Rayz earphones? Is there a microphone?

Do the headphone controls perform skip/fast forward to next song and/or return to previous song?

What devices does Rayz work with?

What are the Key Features of Rayz Rally?

What does the Pioneer Rayz App do?

Can I connect the Rally to a MacBook/Laptop?

Does Rayz Rally need to be charged?

How long does it take to fully charge my Apple device?